I've placed an order! What should I expect now?
After placing your order with us, you should receive an email with your order details. All you need to do now is sit tight and wait for your parcel to be with you!
Can I change or cancel my order?
Send us a note including your order number to email@example.com and we will see if there's anything we can do! Once orders have been dispatched we will not be able to accomodate a change or cancellation until you receive your order.
Can I return items from my order?
Definitely! Unopened items in a new and unused condition can be returned for a refund within 30 days of purchase. Please visit our shipping & returns page for additional details regarding our return policy and process.
I have a question about my order, how can I get in touch?
If you have any queries, please get in touch at firstname.lastname@example.org specifying your order number. We will get back to you as soon as possible!